This policy explains what personal information HertIQ collects, how we use it, who we share it with, and the choices and rights you have.
1. Who we are
HertIQ is operated by HertIQ Global LLC, 30 N Gould St, Ste R, Sheridan, WY, United States. We are responsible for personal information collected through https://hertiq.com and in the course of running our business. You can reach us about privacy at legal@hertiq.com.
2. Information we collect
Information you give us
- Enquiries: your name, email address, company name, the services you are interested in and any project details you send us.
- Client relationships: contact and billing details of the people we work with, contracts, invoices and project communications.
- Recruitment: CVs and related information if you apply to work with us.
Information collected automatically
When you visit the Website, our hosting provider may automatically log technical information such as your IP address, browser type, device information, pages visited and the date and time of your visit. If we use analytics or cookies, see the “Cookies” section below.
3. How we use your information
We use personal information to:
- respond to enquiries and prepare proposals;
- deliver, manage and support projects we are engaged for;
- send invoices and manage payments;
- keep the Website secure and working properly;
- improve our Website and services;
- comply with legal, tax and accounting obligations;
- send updates about our services where you have agreed to receive them.
We rely on the following legal bases where applicable: performing a contract with you or taking steps before entering one, our legitimate interests in running and growing our business, compliance with legal obligations, and your consent (for example, for marketing emails), which you can withdraw at any time.
4. Data we handle for clients
When we build or operate software or AI systems for a client, we may process personal data on that client’s behalf, for example their customers’ or employees’ data. In those cases, the client controls that data and we process it only on their documented instructions, under the confidentiality and security terms of our agreement with them (including a data processing agreement where required). Requests about that data should be directed to the relevant client.
6. International transfers
Some of our service providers may store or process information in other countries. Where we transfer personal information internationally, we take reasonable steps to make sure it receives an adequate level of protection, such as using providers with appropriate contractual safeguards.
7. How long we keep information
We keep personal information only for as long as needed for the purposes described in this policy. Enquiries that do not lead to a project are generally deleted within 24 months. Client and financial records are kept for as long as required by applicable tax and accounting laws.
8. Security
We use appropriate technical and organisational measures to protect personal information, including access controls, encryption in transit, and limiting access to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your information;
- object to or restrict certain processing;
- receive your information in a portable format;
- withdraw consent where we rely on it.
To exercise any of these rights, email legal@hertiq.com. We may need to verify your identity before responding. You also have the right to complain to the data protection authority in your country.
11. Children
Our Website and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date. If changes are significant, we will take reasonable steps to let you know.
13. Contact us
For any privacy questions or requests, contact us at legal@hertiq.com or write to HertIQ Global LLC, 30 N Gould St, Ste R, Sheridan, WY, United States.